BALANCE and BALANCE Plus Ceiling Cloud
- Clean look adds dimension
- Excellent acoustical control
- Fleece laminated to a willtec foam panel
- Lightweight aluminum frame
- Custom sizes up to 48" x 120" (1219 x 3048 mm)
- BALANCE is 15/16" (24 mm) thick
- BALANCE PLUS has an additional 3/4" willtec backer for additional sound absorbtion
- Class 1 fire-rated
- Delivered completely assembled
- Easy to suspend from any ceiling or roof deck
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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FAQs
What is your return policy?
All refunds and returns are determined by the manufacturer's terms of sale. Change-of-mind refunds are not accepted, but all valid warranty claims will be managed by AKA Acoustics in compliance with consumer law.
How long will it take to receive my order?
Freight lead times will be provided upon order confirmation. Standard items typically ship within 4–6 weeks, while custom orders may take 6–12 weeks.
Is my payment information secure?
Yes, all payments are securely processed through Stripe and are protected under their Terms of Service. AKA Acoustics do not store any payment information ourselves.
How are freight costs calculated?
Freight costs are determined at the time of quotation to ensure accurate pricing based on your specific order. For any questions, please email sales@akaacoustics.com
How can I contact support?
For account inquiries, email accounts@akaacoustics.com. For order support, email sales@akaacoustics.com.