





NuWave CrossTalk The ultimate Ceiling Attenuation Class (CAC) solution
NuWave CrossTalk is a ceiling plenum acoustic barrier from Thermotec, engineered to enhance the Ceiling Attenuation Class (CAC) of suspended ceiling systems. It reduces room-to-room sound transfer through the ceiling plenum, providing speech privacy between adjacent offices, meeting rooms, and sensitive workspaces.
Specifications
- Roll size: 3-metre rolls
- Roll weight: Under 14 kg per roll
- CAC improvement: Boosts ceiling system CAC by 16 points
- Achievable system CAC: 50 or above, even with base tiles rated as low as CAC 34
- Construction: Mass loaded vinyl barrier with MS Polymer sealant component
- Track record: Over two decades of commercial use
Applications
NuWave CrossTalk is used in open-plan and partitioned office fit-outs, conference rooms, and spaces requiring speech confidentiality, including finance, medical, legal, and human resources environments. It suits new construction and refurbishment projects and is suspended from the soffit to the ceiling tiles without additional supporting structures.
Standards and compliance
Acoustic performance independently tested and confirmed. CAC ratings follow ASTM E 1414 methodology. Roll weight is within single-person lift limits under Australian occupational health and safety guidelines.
Frequently asked questions
How much does NuWave CrossTalk improve a ceiling system's CAC rating?
Independent testing confirms it consistently boosts the CAC of a ceiling system by 16 points, allowing systems to achieve CAC 50 or above even with base tiles rated as low as CAC 34.
Is it suitable for retrofit projects?
Yes. NuWave CrossTalk suspends from the soffit to the ceiling tiles without additional supporting structures, making it practical for both new builds and refurbishments.
What types of spaces does it suit?
It is designed for offices, conference rooms, and any workspace where confidentiality of spoken conversation is required, including finance, medical, legal, and human resources settings.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Customer Support
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FAQs
What is your return policy?
All refunds and returns are determined by the manufacturer's terms of sale. Change-of-mind refunds are not accepted, but all valid warranty claims will be managed by AKA Acoustics in compliance with consumer law.
How long will it take to receive my order?
Freight lead times will be provided upon order confirmation. Standard items typically ship within 4–6 weeks, while custom orders may take 6–12 weeks.
Is my payment information secure?
Yes, all payments are securely processed through Stripe and are protected under their Terms of Service. AKA Acoustics do not store any payment information ourselves.
How are freight costs calculated?
Freight costs are determined at the time of quotation to ensure accurate pricing based on your specific order. For any questions, please email sales@akaacoustics.com
How can I contact support?
For account inquiries, email accounts@akaacoustics.com. For order support, email sales@akaacoustics.com.

